Customer service

Over here at Darment, we take care of you and the cold. We provide first class refrigeration products for all your needs with a warm customer service. We remember our customers with affordable prices and offers. If you haven’t registered yet, it is easy to create a customer account. Please contact our customer service by phone or email if you have any questions. You can also use the contact form below.

Dimensioning and planning

We offer dimensioning and planning service according to need. Contact us, when you need professional dimensioning service.

Rental policy of refrigerant cylinders

Refrigerant tanks are the property of Darment. They can be used for 6 months without cost. Empty tanks will be billed 180 days after delivery, if they are not returned. However, if the container is returned to within 12 months from the date of delivery, we make a credit note, which can be freely used for any unpaid bill. After more than 24 months, we do not refund at all, in which case the cylinder is your property.

Read more about rental policy of refrigerant cylinders

Refrigerant waste service

We want to act responsibly, that’s why we also offer a refrigerant waste disposal service. The service is made easy for you, we take care of the cold!

  1. We will send you the required number of empty cylinders (max. 40 kg substance / tank).
  2. After filling the cylinders with waste refrigerant, we take care of transporting the cylinders back to us and onwards.
  3. You get a certificate of the legislative disposal of the waste.

Our service covers the empty tanks and the two way logistics. We charge beforehand and if needed, the extra waste kilos are charged after a control measuring.

Pick-up Sales

You can also easily pick up refrigerants directly from our warehouse. Our pick-up sales serves you at our warehouse in Konala (Ruosilantie 18, Helsinki) every weekday from 7:30 am to 16 pm. We keep the coffee warm and ice creams cold for you! Ask gladly about corresponding products or dimensioning, we are here to help! Come and visit us.

Become a customer

Join our satisfied customers today and set up your account here. Please note, that in Finland you are required to give adequate Tukes refrigerant handling number as you register. Tukes number can be either yours or the company’s that is going to handle the refrigerants for you.

Contact us

Contacts

Markku Parviainen
Sales Director
Esa Sievänen
Electronic Specialist
Ellen Parviainen
Financial and Administration Manager
Margo Parts
Cold Electronic Specialist
Sami Rautelin
Warehouse Manager
Mikko Vitikka
Warehouse Worker
Tania Muhonen
Marketing Manager
Wasim Khuzam
Commercial Photographer